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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Bridge of Allan

Pharmacy Weight Loss Bridge of Allan
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Bridge of Allan is a GPhC-registered online pharmacy (GPhC No. 9012511) operating in Bridge of Allan, UK. We provide online pharmacy weight loss consultations and prescription services to eligible patients within the United Kingdom.

2. Eligibility

To use our services, you must:

We reserve the right to decline treatment to any individual who does not meet our clinical eligibility criteria. Eligibility is determined solely at the discretion of our prescribing team.

3. Prescriptions and Clinical Assessment

All prescriptions issued through our service are based on information you provide in your medical questionnaire. You must provide accurate, complete, and up-to-date medical information. Providing false or misleading information may result in serious harm and the immediate termination of your account.

Our pharmacist or prescriber will review your consultation and may decline to issue a prescription if they determine that treatment is not clinically appropriate for you. All prescriptions are issued in accordance with UK law and GPhC standards.

We may contact you to request additional information before approving your order. Prescriptions remain the property of the issuing prescriber and cannot be transferred or reused without authorisation.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.

Prices are displayed in pounds sterling (GBP) and include VAT where applicable. We reserve the right to change our prices at any time, but any change will not affect orders already placed and confirmed.

5. Delivery

Once your order has been clinically approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times are subject to Royal Mail or courier service timescales and may be affected by factors outside our control.

It is your responsibility to ensure that your delivery address is correct. We cannot accept liability for non-delivery resulting from an incorrect address provided by you.

6. Cancellations and Refunds

You may cancel your order at any time before it has been clinically approved and dispatched. To cancel, please contact us immediately via our website or email.

Once a prescription has been issued and medication dispatched, we are unable to accept returns or offer refunds for prescription-only medicines, in accordance with UK pharmacy law and patient safety requirements. Refunds may be considered in exceptional circumstances at our discretion.

7. Medical Disclaimer

Our service does not replace your GP or primary healthcare provider. The information and treatments provided are intended to complement, not substitute, professional medical care. If you experience any adverse reactions or medical emergencies, please contact your GP, call NHS 111, or attend your nearest accident and emergency department immediately.

We do not accept liability for any harm arising from the use of medications where inaccurate or incomplete information was provided during your consultation.

8. Data Protection and Privacy

We process your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely for the purposes of providing our clinical and pharmacy services.

We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact details provided on our website. We are committed to resolving any concerns promptly and professionally.