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Privacy Policy

Last updated: 23 July 2026

Privacy Policy – Pharmacy Weight Loss Bridge of Allan

Pharmacy Weight Loss Bridge of Allan
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Bridge of Allan collects, uses, and protects your information when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Bridge of Allan is a GPhC registered online pharmacy (No. 9012511) serving patients in Bridge of Allan and across the UK. We provide online consultations and prescription weight loss treatments, with approved orders dispatched within 1 working day of pharmacist approval.

We act as the Data Controller for all personal information collected through our services. This means we are responsible for deciding how and why your data is used.

What Data We Collect

To provide safe and effective pharmacy services, we collect the following types of information:

Personal Information: Your full name, date of birth, address, email address, and phone number.

Health Information: Medical history, current medications, weight, BMI, and any health conditions relevant to your weight loss treatment. This is classified as special category data under UK GDPR and is handled with the highest level of care.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical Information: IP address, browser type, device information, and pages visited when you use our website.

How We Use Your Data

We use your personal and health information to process your online consultation, assess your suitability for treatment, dispense medication safely, and manage your ongoing care. Your pharmacist reviews all orders before approval.

We also use your data to fulfil legal and regulatory obligations as a GPhC registered pharmacy, to send you appointment reminders or important updates about your treatment, and to manage payments and order dispatch.

We will only contact you for marketing purposes if you have given us clear consent to do so, and you may withdraw that consent at any time.

Our legal bases for processing your data include the performance of a contract, compliance with legal obligations, protection of vital interests, and, for special category health data, the provision of healthcare services under Article 9(2)(h) of UK GDPR.

Cookies

Our website uses cookies to help it function correctly and to improve your experience. Cookies are small text files stored on your device when you visit our site.

We use essential cookies that are necessary for the website to operate, and analytical cookies to understand how visitors use our site so we can make improvements. We do not use cookies to track you across other websites for advertising purposes.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell or rent your personal data to any third party. We only share your information where it is necessary and lawful to do so.

We may share relevant information with other healthcare professionals involved in your care, our secure payment processing provider, our delivery and fulfilment partner for dispatching your medication, and regulatory bodies such as the GPhC or NHS where we are legally required to do so.

All third parties we work with are contractually required to handle your data securely and in accordance with UK data protection law.

How We Protect Your Data

We take data security seriously. Your information is stored on secure, encrypted systems with restricted access. We apply appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure of your personal data.

We retain your records for a minimum of 8 years in line with NHS and pharmacy regulatory requirements, or longer where required by law.

Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, request deletion of your data where appropriate, restrict or object to certain types of processing, and receive your data in a portable format.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Bridge of Allan
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all enquiries, including data-related requests, within 48 hours.